which trusted trader

Which? Trusted Trader

Why Choose GJP Floor Sanding Surrey?

At GJP Floor Sanding Surrey, our professionals have an excellent reputation for the services they offer. We have been providing homes and commercial premises with beautifully sanded wood floors for over 10 years. We combine this expertise with a commitment to great customer service.

But that’s not all, GJP Floor Sanding Surrey is a Which? Trusted Trader approved business.

What does Which? Trusted Trader approved mean?

Almost every industry has some form of standards organisation that verifies businesses for authenticity and good performance. The Which? Stamp of approval is an endorsement signifying GJP Floor Sanding company’s dedication to service excellence and customer satisfaction.

Why Which? Trusted Traders?

For more than 50 years, Which? Trusted Traders have been thoroughly testing and endorsing products and services. Now, they do the same for traders. And like the Which? Best Buy award for products, the Which? Trusted Trader stamp identifies the finest traders in the industry.

How Traders Are Assessed

The endorsement is an annual activity, so for traders to be recognised or retain their existing approval, they must be up to standards at all times. The scheme recognises and awards those businesses that have kept an outstanding reputation for customer service. Contrary to what people may think, the Which? Trusted Traders does not just award anybody with an approval, businesses must justify their award by merit.

The trader goes through a series of stringent examinations before they are accepted. They involve:

  1. A Credit Check

In order to prove their eligibility, this first step demonstrates how financially authentic a trader is to operate a business. It involves submitting credit reports, bank statements and financial backgrounds checks by Which? auditors. Every year, at GJP Floor Sanding Company, our successful tests prove that we are more than financially stable to run a business.

  1. Customer References

Which? Trusted Traders do not rely on a business’ statement alone, so they turn to their customers. Who best to verify service excellence than the people that witness it? Which? conducts random checks on our customers- both past and present- to determine how happy they are with the work we have done for them. We are glad to say that our customers are never disappointed.

  1. Business Procedures

The structure of any establishment is important to its continued existence and level of performance toward their customers. As a result, Which? auditors thoroughly examine our books and procedures to ensure that our business has a well-defined structure and an organised administrative process.

  1. Interview and Assessment

In this stage of the examination, assessors from Which? Trusted Traders conduct unexpected visits to our office, and interview our staff and technicians for consistency and professionalism. Every year, we pass this test. Needless to say, our employees are first-class professionals in the industry.

  1. Code of Conduct

As a business, and candidate for the Which? Trusted Trader approval we are obligated to sign up according to their operating guidelines. This is in order to maintain a certain excellence of what we do. In addition to our own internal professional standards, we stay committed to Which? Trusted Trader reputable principles.

  1. Endorsed Trader

Every year, we continue to pass all mentioned tests with the Which? Trusted Trader; a nationally recognised standards organisation. That is why we are proud to let you know we are one of its approved businesses.

Do you have any need to sand your wood floors? Whether it is at the office or in your home, we assure you that GJP is the business you can trust to deliver exceptionally.

Call us on 07773 769 931, and a floor sanding professional will be happy to respond.

Our Location

Why not give is a call today for free floor restoration advice or an obligation free quote?